Why Customers Love It
Give Customers A Personal Reason To Choose You
MAESTRO IS SO MUCH more than just a concierge-level service. When your customers call their dedicated toll-free number from anywhere in the world day or night, a member of our friendly personal assistant team will answer instantly (no automated voice response systems to deal with), welcome them by name, and deliver a customized greeting from your company.
Callers then receive help with virtually any question or task they need. Afterward, they’ll hear your company name again with your tagline, slogan, current promotion or other message.
According to a 2012 survey by Forrester Research, companies with higher customer experience scores generate more revenue because they earn more repeat business, and customers are more likely to recommend them to others. So give your customers an exceptional experience with Maestro’s personal assistance and concierge service.
- Provides Anything, Anytime, Anywhere® 24 hours a day
- Answers questions on any topic (directions, sports stats)
- Fulfills phone/internet-based tasks (reservations, tickets)
- Personalized service greets callers by name
- Global access by phone, text or email
- Includes a free downloadable branded mobile app
- Service available in English, Spanish or French
An old adage says “life is what happens while you’re busy making other plans.” Maestro’s branded service helps your customers make—and fulfill—those plans so they have more time to enjoy life. It’s a powerful incentive that gives them a very compelling reason to purchase from you rather than other companies.
Smarter Than Smartphones—and Safer!
For people on the go, the Maestro personal assistant service is far more convenient and effective than using smartphones to search. Our live team of assistants is professionally trained and utilizes multiple resources, including subscription-only databases, to fulfill every need. They can answer any question, perform phone/internet-based tasks both simple and complex, and solve problems quickly and efficiently.
In fact, with our service, any phone is a “smart” phone. One 60-second call to a live assistant can get more done than 60 minutes of smartphone searching, even with voice-recognition apps like Siri and Google Now. Plus, it’s much safer. A new independent AAA study found that it is safer to speak to a live person while driving than to use voice-recognition technology on phones and in-vehicle devices.
Customers Help Promote Your Company
Maestro’s personal assistant service has such a powerful impact on customers’ lives—and it is such a “cool” benefit to use—that they’ll tell others about it. Plus, in a recent survey, 88% of the people who use our service around other people said they call on speakerphone.
That means they expose the service—and your company name—to friends, family and business associates (aka potential customers). It’s a terrific marketing tool that promotes your company and generates referrals.
We currently provide our personal assistant service to over 800,000 callers. Now, we can do the same for your customers.