Personal Assistant Team
The Personal Assistance Experts
MAESTRO’S VIP PERSONAL ASSISTANT call center is located in our world headquarters in Dallas, Texas. Everyone knows everything is bigger in Texas. That’s especially true of the personal service. Our friendly personal assistant team members are experts at helping your customers or employees with Anything, Anytime, Anywhere 24 hours a day. They are their lifeline to the world.
All of our personal assistants have outstanding online search capabilities, strong problem-solving skills, superb phone etiquette, and loves a challenge. They are also passionate about what they do and love a challenge. Simple or complex, they can provide assistance with any type of question and fulfill any type of phone/internet-based task. They are honored to be your customers’ lifeline to the world.
It Takes the Best to Be the Best
Due to the increasing demand for our personal assistant service, we recently remodeled and expanded our call center. We also doubled the size of our personal assistant team, and we continue to hire more outstanding representatives every week. Every candidate undergoes a multi-layered screening and training process to guarantee they will be extremely courteous, extraordinarily efficient and exceptionally knowledgeable. They’ll also work diligently to represent your company in the most professional manner possible.
Our Technology: The Innovation Engine
Supporting our team is a fine-tuned innovation engine. Our back-end infrastructure and scalable platform were designed and built from the ground up to better serve our clients and their customers and employees. The real magic occurs when someone calls our personal assistant team. Using a proprietary caller ID integration, Maestro assistants know who is calling so they can greet them by name. They also know which company is connected to that caller so they can answer with that company’s name, and deliver its custom greeting and closing message.
Faster Response Time
The platform also streamlines the request-fulfillment process, and even automates certain functions. That helps dramatically reduce phone time so the personal assistant team can help your customers more efficiently. If the caller needs more detailed geographic information, Maestro also offers a mobile app (branded in our client’s name) that includes a GPS locator option. If selected, the GPS automatically pinpoints the caller’s geolocation. This helps the assistant provide faster responses for driving directions and other geographically-based requests.
With faster response times, customer confidence and satisfaction with the service—and the company that provided it—are increased.
Our personal assistant team members are experts at helping your customers or employees with Anything, Anytime, Anywhere®.